DBVisit Support

I remember that during one incident, we requested that Dbvisit join the meeting with clients. They joined us and helped us to explain the issues directly to the client. It's an effective partnership that allows us to deliver cost-effective Gold Standard DR that can scale across all of our customers.

"Awesome as usual. It was sorted almost before I clicked the submit button. Thank you."

"Again, both product and support staff fully met my expectations! :) Thank you guys!"

"I could not believe how good and Supportive the team at DB Visit was. They just continued to help and support us from the beginning to the end until they fixed the issue, especially Jan Klinke, who spent many hours helping us upgrade and configure DB Visit on both servers!"

"The team's support is very phenomenal. As usual, everyone provides incredible and prompt support. For this ticket I had the pleasure of interacting with Jan Klinke who is a very knowledgeable and personable individual who I'm willing to work with in the future. Dbvisit has a very incredible support staff."

"The problem was solved with v11.6. I got an email that the new version with the fix is available. I'm happy ;-) "

"Excellent support from Petr. Before our migration, he advised us on the best approach, and when I ran into some unexpected issues, he was quick to respond with expert advice to steer us towards the solution. DBVisit is a great product and has very few issues, but it's great to know that if something unexpected does happen, then the support is outstanding! Thanks to Petr and the DBVisit team!"

"Fantastic! I had everything I needed in less than half an hour from posting the request."

"I would like to express my heartfelt appreciation for the invaluable support provided by Shalini. She consistently demonstrated exceptional responsiveness and patience in addressing all of my clarifications. I am truly grateful for her assistance and commend her outstanding professionalism and expertise."

"Hello, Great support here. Always a quick answer in the right direction. I really appreciate the quality of your support"

"I was really satisfied with the quality of support and quick response that I received from Shalini (and Jan). Thanks guys!"

"Excellent, timely support as usual. Many thanks to the DBVisit team. We love the product and we love the support!"