Case Study

Disaster Recovery at Scale: An MSP's Seamless Migration to Dbvisit StandbyMP

Graef Computer GmbH, a leading Managed Service Provider (MSP) specializing in High Availability (HA) and Disaster Recovery (DR) solutions for Oracle databases successfully transitioned from its proprietary solution to Dbvisit StandbyMP.

Graef efficiently scaled deployment across hundreds of customers by leveraging StandbyMP’s seamless integration with existing standby databases, its intuitive GUI, and strong support services. This transition delivered highly resilient Disaster Recovery that meets the strict demands of Graef's customers, including utilities, manufacturers, and financial service organizations.

The situation

Graef Computer GmbH, a Managed Service Provider (MSP) and leader in Oracle technologies required a cost-effective, reliable, and scalable solution for Oracle Standard Edition (SE) Disaster Recovery to replace their aging GCstandby solution. As an MSP, Graef focuses on delivering tailored solutions that meet the critical needs of their clients, including small to medium-sized enterprises (SMEs) and large organizations. With over 45 years of experience, Graef supports more than 100 companies across Germany, ensuring continuous availability of their Oracle databases. Graef selected Dbvisit StandbyMP as their future DR solution to meet their clients' high demands, particularly SMEs using Oracle SE.

"One of the key advantages of Dbvisit StandbyMP was that we didn’t have to rebuild each standby database from scratch. The software recognized
the existing standby databases and immediately utilized them. This allowed us to make only minimal configuration changes, enabling us to complete each customer migration in minutes rather than days. It saved us significant time and resources while ensuring our customers experienced little to no disruption." — Wolfram, Graef Computer GmbH

The challenge

After reviewing available options, Graef selected Dbvisit StandbyMP as the ideal replacement for GCstandby, recognizing its reliability, user-friendly interface, and cost-effectiveness. Graef completed a seamless migration of approximately 180 Oracle databases from GCstandby to Dbvisit StandbyMP in just three months. Managed entirely in-house by Graef's expert Oracle DBAs, the migration process was offered free of charge to their customers. Dbvisit’s intuitive interface enabled quick onboarding for both Graef’s team and their customers, ensuring minimal disruption to business operations.

The results:

Seamless Migration: Graef successfully migrated 180 Oracle databases without errors or disruptions to client services, ensuring uninterrupted High Availability throughout the process.
Scalability for MSPs: StandbyMP’s flexibility and ease of deployment enabled Graef to efficiently scale the solution across hundreds of customers, ensuring consistent High Availability and disaster recovery without adding significant operational overhead.
Customer Satisfaction: Clients responded with overwhelmingly positive feedback regarding the simplicity and performance of Dbvisit StandbyMP. Many praised the improved user experience and operational efficiency.
Adaptability: StandbyMP's scalable solution provided Graef with the flexibility needed to support clients' growth, ensuring their DR solution could evolve alongside expanding business demands.
Seamless Integration: Dbvisit StandbyMP easily integrated with Graef's other internal systems, enabling them to incorporate StandbyMP's Disaster Recovery capabilities into their existing service offerings with minimal disruption and configuration effort.

Benefits gained:

Rapid Migration: Dbvisit StandbyMP recognized existing standby databases, requiring only minimal configuration changes for each customer. This enabled migrations to be completed in minutes instead of days, with no disruption to customer operations.
Zero Downtime During Migration: The entire migration process was completed with no operational downtime, safeguarding business continuity for Graef’s clients.
Increased Reliability: Dbvisit StandbyMP delivered consistent Disaster Recovery for Graef’s customers, significantly reducing the risk of costly outages.
Cost-effective Solution: The ease of migration enabled Graef to migrate clients to a superior solution at no additional cost to them.
Positive User Experience: Graef’s customers valued the simplicity and reliability of Dbvisit StandbyMP, particularly praising its intuitive graphical user interface (GUI), which made managing their standby databases easier and more efficient.

"We received a lot of positive feedback. Our customers enjoyed working with Dbvisit StandbyMP, especially the intuitive graphical user interface, which made managing High Availability databases that much easier for them. The simplicity and reliability of the solution were key factors in ensuring that our customers could transition smoothly and continue their operations with minimal effort on their part. They found the whole experience much more efficient and user-friendly compared to previous solutions".

— Wolfram, Graef Computer GmbH

Graef’s successful migration to Dbvisit StandbyMP underscores the company's dedication to providing robust, reliable, and cost-effective High Availability solutions to its customers. For an Managed Service Provider (MSP) like Graef, Dbvisit StandbyMP proved invaluable due to its scalability and ease of deployment across hundreds of customers. The ability to streamline the migration process, which did not require extensive rebuilds of existing standby databases, enabled Graef to deliver seamless solutions to their diverse client base.

Additionally, Dbvisit's high-quality service and support played a critical role in the success of the migration. Graef received timely, expert assistance from the Dbvisit team, ensuring that technical questions were swiftly resolved. This level of support reinforced Graef’s confidence in the partnership and enabled them to maintain their high standards of service.

StandbyMP comprehensive features provided robust Disaster Recovery protection for Oracle Standard Edition users. The intuitive GUI, combined with powerful High Availability functionality, ensured that customers could easily manage their standby databases while benefiting from reliable failover protection. With Dbvisit, Graef is well-positioned to continue offering clients industry-leading Oracle SE solutions that reduce risk and allow them to focus on their core business.

Tags: Oracle SE, MSP