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StandbyMP para proveedores de software independientes

JurisTech is a market-leading independent fintech software vendor (ISV) that provides enterprise-class software products designed to help firms conduct business beyond the day-to-day transactions and monthly billing. They provide a range of solutions spanning Loan Originations, Time and Expenses, Billing, Reporting, Budgeting, Business Intelligence and Collections to the financial, legal and other markets, all designed to help maximize operational efficiency and profitability.

La situación

JurisTech crea y aloja una serie de aplicaciones de software críticas para bancos, cooperativas de crédito y organizaciones jurídicas. La naturaleza crítica de los datos gestionados a través de las aplicaciones de JurisTech requiere una solución de recuperación ante desastres (DR) Gold Standard capaz de satisfacer los diversos requisitos de objetivos de punto de recuperación (RPO) / objetivos de tiempo de recuperación (RTO) de sus clientes.

DR es una parte crítica de la pila de soluciones de JurisTech, y la han integrado completamente en sus productos, proporcionando soporte DBA 24/7 a sus clientes para las aplicaciones de JurisTech. Cuando buscaban un proveedor de DR, buscaban una solución que permitiera a sus clientes utilizar las licencias de Oracle SE y evitar el aumento de costes de aproximadamente el 600% necesario para pasar a Oracle Enterprise Edition.

Como ISV, JurisTech también necesitaba una solución de recuperación ante desastres escalable para su base de clientes, que soportara múltiples bases de datos en entornos grandes y complejos. También era fundamental la integración en el Service Desk con supervisión e informes completos. JurisTech necesitaba un producto que proporcionara informes en tiempo real y visibilidad granular en toda su base de instalaciones para permitir el mantenimiento preventivo y la notificación de fallos.

"Damos soporte a múltiples bases de datos, incluida Oracle, y necesitábamos una solución segura y fiable que redujera el coste total de propiedad para nuestros clientes que utilizan Oracle SE y SE2. Solemos dar soporte a la base de datos de nuestros clientes, gestionando la instalación, la configuración y el soporte. Siempre proponemos Dbvisit StandbyMP como aplicación de DR para todas las implantaciones de Oracle. Vengo de una experiencia en Data Guard y he dado soporte a Dbvisit durante unos siete años. Standby me parece incluso más fácil de instalar y utilizar que Data Guard. Standby tiene características críticas como Gap Reporting y Graceful Switchover, que se integran perfectamente con nuestras operaciones de Service Desk." - Abdul Rahman, DBA jefe, JurisTech.

Solution:

Deployed StandbyMP, Enterprise-class Disaster Recovery for Oracle SE Customers
Fully integrated into the service desk with monitoring and reporting effortlessly scaled across all customers
Simple installation and setup, with RTO/RPO that scales to meet the demands of large banks and financial organisations
Self-sufficient operation and support of the DR solution

Results:

RPO between two minutes to fifteen minutes depending on client requirements
RTO is around 30 minutes, depending on the levels of integration with client applications
Reliability. Full DR testing is conducted twice a year for each customer, enabled via graceful switchover
Cost-effective solution negating a 600% license cost increase associated with upgrading to Oracle EE

The solution

Like Oracle Data Guard, StandbyMP uses physical replication technology to create a standby database that is continuously updated, verified and available for failover at any time.

Critically for ISVs, StandbyMP can be fully integrated into the offerings and the Service Desk with features such as Gap Reporting, which inspects the primary and standby databases and reports on the difference between the last archived sequence on the primary and the last applied sequence on the standby database.

Dbvisit Standby log gap data is automatically collected every time it is run from the primary server. JurisTech uses the data collected to manage client databases proactively.

"One of the key highlights of working with StandbyMP is the reporting and monitoring that we have integrated with our Service Desk. The Gap Reporting and email notifications are vital. We are managing a large number of customer databases, and the transparency that we get across them all from both the GUI, notifications, and reporting has been critical to scaling our operations"— Abdul Rahman, Lead DBA, JurisTech.

"I have worked with StandbyMP for over seven years now, and it has become an important part of our offering. Graceful Switchover allows us to conduct regular DR Testing. The monitoring and reporting integrate well into how we work, and Dbvisit is very fast and responsive when we do require support. I remember during one incident, we requested them to join the meeting with clients. They joined us and helped us to explain the issues directly to the client. It's an effective partnership that allows us to deliver cost-effective Gold Standard DR that can scale across all of our customers."

Abdul Rahman, Lead DBA, Juris.

For JurisTech, having a DR Plan for each customer is standard operating procedure. To ensure readiness, they perform full DR Trials twice a year for each client; this includes switching Production to Standby and back again.

To facilitate the DR testing process, they utilise StandbyMP’s Graceful Switchover (GS) functionality. Databases can be proactively switched to standby whilst testing and patching are completed. StandbyMP's workflows offer prechecking and network checks, proactively preventing common issues.

For JurisTech, the DR Trail process can now be done with complete confidence. With just a few clicks, they can switch over and back, achieved with minimum disruption to service and zero data loss

"Based on my experience, I highly recommend DBvisit StandbyMP for all Oracle clients, even if it's an enterprise edition. Installation and configuration are much easier for me than Data Guard. Implementing and installing StandbyMP is very straightforward, and their documentation and user guide are first-class. Standby has always been stable and reliable. Most of our customers are now on version 10/11, which are rock solid." - Abdul Rahman, Lead DBA, JurisTech.

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DISASTER RECOVERY FOR INDEPENDENT SOFTWARE VENDORS

StandbyMP brings fast, resilient, automated, and intuitive Disaster Recovery to ISVs. Dbvisit StandbyMP offers flexibility, innovation, and reliability. With its exceptional features and unparalleled customer trust, Dbvisit StandbyMP can help ISVs avoid vendor lock and deliver a new revenue stream without adding additional complexity to their solutions stack.

Easy implementation and integration with 3rd party solutions
Single GUI to manage multiple databases and client
Realtime alerts and notifications
Automated failovers and testing
Scale to support thousands of databases
Effortless standby database creation
Continuous DB integrity verification
Zero data loss switchovers for migrations
DR is an easy additional ISV value/rev. stream (including ongoing renewals) or value add.