City Pharmacy Co. is a leading distributor of pharmaceuticals, dental products, laboratory supplies and medical equipment in the United Arab Emirates. They have over 750 staff and a wide range of customers including private and government hospitals.
City Pharmacy’s critical operations are run on their Orion ERP with an Oracle Standard Edition database. This system has over 180 active users at ten sites across the UAE, including warehouses, offices and retail showrooms.
Due to their growth; the nightly off-site backup’s and cold off-site standby server no longer delivered the performance required. The Recovery Point Objective (RPO) was up to 24hrs and the highly manual recovery process had a Recovery Time Objective (RTO) of 24 hours. This amount of data loss was unacceptable and a new solution was needed. There was also a preference that City Pharmacy continued to use Oracle Standard Edition.